Website Development - Wooster Ohio

Life After Going Live

While many web developers will get you ready to launch, what happens after the launch will be just as important for your business’s online presence. What happens when your site’s content becomes out of date, or a key feature no longer works with the latest browser update? At Hatch, we’re with you every step of the way to keep your website in great shape.

Life After Going Live

IT HAPPENS MORE OFTEN THAN YOU THINK

We hear it all the time. A business owner hires a friend to put together a cheap WordPress site, and the plugin they used for the event calendar display goes out of date. Now the business’s events don’t show up on their site, and their friend is no longer available to fix it! And that’s just one example. By hiring an agency instead, such updates aren’t tied to a single person, making it easier and cheaper to keep things running like they should.

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SOME DEVELOPERS INSTALL THINGS THEY DON’T UNDERSTAND

Practically every inexperienced developer has installed website plugins and extensions that they don’t fully understand. That’s fine when everything is working well, but not when something breaks. Hiring an experienced agency helps you avoid the risk of a web tech not knowing what’s happening with your site. We use project management software to track changes and record any notes unique to your website, making it easy to fix any issue.

DEVELOPERS ARE TOO DEPENDENT ON SETUP FEES

When you work with a freelancer or a less experienced web agency, you might get a slow response when you have a problem. This is because many are overly reliant on sales to pay their bills. This focus on new clients means that small maintenance requests can go unaddressed for a long time. You don’t want that to happen to your website! At Hatch, our hosting price of $25/month allows us to prioritize customer support. Rather than being overly reliant on new sales, we’re available to help our hosting clients keep content current.

WHO’S GOING TO KEEP THE LIGHTS ON?

You can’t take a “set it and forget it” approach with websites. They require ongoing maintenance. Unlike other hosting providers, we install security updates for all Drupal websites we build and host. Our managed hosting platform also provides daily backups, site bandwidth usage alerts, and email support for DNS hosting questions and making site changes. We’ll help keep everything running smoothly, and if any request would result in additional billing, we’ll let you know before we get to work.